JoJo Maman Bébé Integration Guide - CSV

 

 

 

JoJo Maman Bébé  

Direct Dispatch Supplier Onboarding 

Generic FileSystem - CSV 

 

Prepared by Anna Britton (Professional Services Specialist)  

& Cobi Martin (Training and Documentation Coordinator)  

 

 

 

 

 

Welcome to the Platform 

 Kornit X is happy to welcome you to the platform. We work closely with JoJo Maman Bébé to enable integrations for the passing and end to end management of orders for fulfilment by third party suppliers. 

Receiving Orders from Kornit X 

Managing Orders Via CSV 

 

An Example CSV file can be seen on this link - Click Here

The supplier is required to upload a CSV acknowledgement file to the /acknowledgements directory of the SFTP account which Kornit X will then take as confirmation that the supplier is ready and happy to process the order. 

The acknowledgement CSV file can contain multiple orders and is structured as follows: 

order.id 

12345 

23456 

 

Added in a table format below to add clarity: 

order.id

12345

23456

 

The CSV is one single column just containing the order.id  

The ID field must correlate to an order that the supplier has received via the orders CSV file. The supplier may not send an acknowledgement for an order that it was never sent to begin with. 

Once the file has been processed by Kornit X it will be deleted. 

Once the order has been completed and dispatched to the customer, the supplier should upload a shipment file to the /shipments directory in the following format. 

 

shipment.correlation,shipment.tracking,shipment_item.order_item_id,shipment_item.quantity 

A,ABC,100,1 

B,DEF,200,1 

B,DEF,202,2 

 

Added in a table format below to add clarity: 

shipment.correlation	shipment.tracking	shipment_item.order_item_id	shipment_item.quantity
A	ABC	100	1
B	DEF	200	1
B	DEF	202	2

 

 

CSV File Headers 

shipment.correlation =  order.id 

shipment.tracking = tracking number provided by a carrier 

shipment_item.order_item_id = item.id 

shipment_item.quantity = the quantity of this item being shipped 

 

Once processed by Kornit X the shipments CSV files will be deleted. 

 

Managing Cancellations through Kornit X 

When using the CSV method for receiving orders you can also add return and cancellation files into the SFTP (into specific directories for each) if required. These files regardless of order output format are always CSV’s. 

 

Cancellations via CSV 

On the SFTP these CSV files should be placed in a directory called “cancellations” in the root. 

 

CSV File Headers 

cancellation.correlation =  order.id 

cancellation_item.order_item_id = item.id 

cancellation_item.quantity = The quantity of this item being cancelled 

 

cancellation.correlation,cancellation_item.order_item_id,cancellation_item.quantity 

A,100,1 

B,202,2 

B,200,1 

 

Table Format Example 

cancellation.correlation	cancellation_item.order_item_id	cancellation_item.quantity
A	100	1
B	202	2
B	200	1

  

Managing Stock Inventory through Kornit X 

 Managing Stock via CSV 

NOTE - with this inventory file, "ean" can be replaced with "sku". JoJo Maman Bébé generally use EAN. 

On the SFTP these XML files should be placed in a directory called “inventory” in the root. 

 

CSV File Headers 

ean - the EAN value of the product to be updated 

quantity_available - the stock quantity of the product available 

 

Plain text example is below: 

ean,quantity_available 

ABC,1 

 

Table Format Example 

ean	quantity_available
ABC	1

 

Additional Considerations 

Despatch / Delivery Date 

 Please note that the dispatch date is the date that the customer is expecting the product to be delivered to them, therefore you should be dispatching before this date with enough time to include your delivery. 

 

 

Branded Despatch Notes  

A branded A4 Dispatch Note must be included within each order. It contains information which is vital for the Customer Returns process.    

An example Dispatch Note can be viewed here. 

The Dispatch Note is available to download and print from the Order Manager. 

If you are integrating directly with the Order Manager, a url will be included with the data where you will be able to access and print the Dispatch Note. 

  

Order Consolidation 

 As standard, orders will be passed as individual order lines and the supplier can consolidate at the packing stage if desired.   

 

For example, if a customer orders 2 products from JoJo Maman Bébé in 1 transaction, two individual orders will be passed to the supplier. 

 

 

 However, there are systemic solutions available - these should be discussed and agreed with the JoJo Maman Bébé team directly. 

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