JMB-Old
Personalised Suppliers
Using The Kornit X Platform
Prepared by Anna Britton (Professional Services Specialist)
& Cobi Martin (Training and Documentation Coordinator)
The following document has been written to aid JoJo Maman Bébé Personalised Fulfillers with how to use the V3 Kornit X Platform.
Please note we are now known exclusively as Kornit X, a division of Kornit Digital – Custom Gateway was our name before our takeover.
To access the platform please refer to the following link – CLICK HERE. A user will already have been created by the Kornit X team and these login details will be provided before accessing this document.
Introduction to the Kornit X Platform
The Kornit X system has recently been updated with a new user interface which is better known as version 3 (V3). An example of our home dashboard can be found below.
The following article contains an in-depth recording of all of the V3 benefits, please note a lot of the elements and features do not apply to JoJo Maman Bébé suppliers – Click Here
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Product Onboarding
This section of the platform is for managing Product Creation via the dedicated Product Onboarding system, allowing users to better manage their creation.
To access Onboarding simply select Product Onboarding from the Catalog dropdown shown below.
When accessing the Product Onboarding menu, users will be greeted with the Dashboard which is an interactive dashboard of active fulfiller jobs in the system.
Fulfillers will only see job statistics relevant to them. Each status metric is clickable and will take you to a Job List view where each job can be accessed individually.
Within the Dashboard, there are multiple different job statuses broken down below.
Waiting to Start - New jobs have been added by JoJo Maman Bébé and are ready to be allocated to a User.
Allocated - The job has been allocated to a User and is ready for them to configure.
In Progress - The job is currently being configured by the Supplier.
Awaiting Supplier Approval - Supplier has submitted the job to Product Approvals ready for Kornit X to perform a technical review.
Awaiting Retailer Approval - Kornit X has approved the job, allowing for JoJo Maman Bébé to complete a final review.
Ready For Publishing - The job has been approved and can now be put Live on the JoJo Maman Bébé site.
Live - The product can be put live on the JoJo Maman Bébé website.
Take the Dashboard as a quick view of all fulfiller products, the "Jobs" view is where most of the features of Product Onboarding can be set.
The Job list view can be accessed by changing the default view from "Dashboard" over to "Jobs". The Job List view lists all fulfiller jobs by default. Each row will represent each individual job and its associated information. The Job List view also provides access to each individual Job Info Page via the clicking on each individual line. Within Jobs there are multiple ways for users to search and filter the default view. Search tools are available to filter or find specific jobs based on Job ID, External ID and SKUs. Jobs can also be filtered by setting the required Status, Created From, Created To, Creator User and Creator Company. These have been shown below.
The Job Info page contains the specific job information, split out into the following menus to manage jobs as shown below. - Info, Assets, History and Attributes. There are also additional Contextual Action buttons for Fulfillers to use to progress the Job Status and submit lines for approval.
The info view provides a summary of the job information as specified by the fulfiller. This includes listing the Target Date, Supplier SKU, Retailer SKU, Name, Supplier, Creator Data and tick box options for users to enable when setting up products such as ticking when certain elements of the products have been done. The Assets view will offer the option to manually upload assets against jobs for their own reference purposes. The upload button can be found below.
The History view will give users the full job status history including timestamps and feedback that may be passed through Product Approvals.
The Attributes view will show viewers any attributes that need to be added to the products being created.
There are additional buttons within the Job Info pages and these have been listed below.
Reallocate - Options to reallocate the user creating the product.
Copy Existing Product - Will copy existing setup of products, the screen will bring up a search box to find the product they wish to copy from.
Open Product - Direct access to the product setup found within Product Manager.
Once a job has been allocated, users will get access to the following options - Start and Submit for Approval. When pressing "Start", products will be moved from the "Allocated" Status over to "In Progress". When Pressing "Submit For Approval" the product will be moved from the "In Progress" status to the "Awaiting Supplier Approval"
We have detailed guides going through the creation of your products, please select the one that suits you below.
For No Preview products please Click Here
For Live Preview Products please Click Here
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