Notification Integrations: Email

Notification Integrations: Email

Introduction
When enabled this integration causes an email, created from the template(s) set in the setting of the integration, to be sent to the Email address in either the Shipping or Billing information of the order dependent on the `Order Email Field` setting of the integration

This email can use a custom from email like all mailer integrations, if this from emails domain differs to custom-gateway.co.uk then the below information will need to be read in order for it to work.



SES Verification
In order for the emails to be sent by our system from a different domain, that domain first has to be verified with our system to authorise the platform to send emails from this domain. This requires an Architect

After the domain is properly verified you receive 4 DNS records which will need adding to the domains DNS by the administrator of the sender’s domain, example below;

Name
Type
Value
_amazonses.domain.com
TXT
ABCDEFGHIJKLMNOPQRSTUVWXYZ
ABC._domainkey.domain.com
CNAME
ABC.dkim.amazonses.com
DEF._domainkey.domain.com
CNAME
DEF.dkim.amazonses.com
GHI._domainkey.domain.com
CNAME
GHI.dkim.amazonses.com

Also the administrator of the sender’s domain needs to include  _spf.custom-gateway.net  within their domain’s SPF record. For example:

                  
                     "v=spf1 include:_spf.custom-gateway.net"
                  
Email Templates & Placeholder Values
The content of the Email is specified in the HTML and plain text input boxes, both of which should be filled where possible.

These templates support the use of certain placeholder variables a list of which can be located at the end of this post.

Any attribute available on the order or the item can be added to the template as can the name, description and URL of any of the print jobs assets these are added in the following way (where x equals the attribute name):

                  
                     {{ order.x }}
                     {% for item in order.items  %}
                     {{ item.x }}
                     {% for personalisation in item.personalisation %}
                     Name: {{ personalisation.name }}
                     Value: {{ personalisation.value }}
                     Allow Input: {{ personalisation.allow_input }}
                     {% endfor %}
                     {% endfor %}

As you can see from the above example the item must be contained within a loop which goes over every item in the orders items attribute the same has to be done for the personalisation but this loop must be contained within the items loop as each item has its own set of personalisations.

Lastly if you want to display parts of the email only if a certain attribute exists are is set to a specific value then a if must be used as follows:

                  
                     {% order.shipping_method == "RM1" %}
                     Order is First Class
                     {% endif %}
                     {% if order.shipping_tracking %}
                     Order tracking ID: {{ order.shipping_tracking }}.
                     {% endif %}
                  

The first if will display the contents if the shipping method of the order is RM1 exactly whereas the second if will display its contents as long as the shipping tracking is set no matter the values

Variable Reference
                  
                     order.id  
                     order.company_ref_id  
                     order.secondary_company_ref_id  
                     order.ref  
                     order.status  
                     order.shipping_company  
                     order.shipping_address_1  
                     order.shipping_address_2  
                     order.shipping_address_3  
                     order.shipping_address_4  
                     order.shipping_address_5  
                     order.shipping_postcode  
                     order.shipping_country  
                     order.shipping_country_code  
                     order.billing_company  
                     order.billing_address_1  
                     order.billing_address_2  
                     order.billing_address_3  
                     order.billing_address_4  
                     order.billing_address_5  
                     order.billing_postcode  
                     order.billing_country  
                     order.customer_name  
                     order.customer_telephone  
                     order.customer_telephone_mobile  
                     order.sale_datetime  
                     order.external_ref  
                     order.has_been_completed  
                     order.completion_datetime  
                     order.shipping_method  
                     order.customer_email  
                     order.shipping_carrier  
                     order.shipping_tracking  
                     order.shipping_note_url  
                     order.payment_trans_id  
                     order.payment_type  
                     order.creation_datetime  
                     order.additional_info  
                     order.has_error  
                     order.error_message  
                     order.required_dispatch_date  
                     order.consolidate  
                     order.has_been_invoiced  
                     order.billing_customer_name  
                     order.billing_customer_email  
                     order.billing_customer_telephone  
                     order.shipping_price  
                     order.shipping_price_inc_tax  
                     order.shipping_tax_rate  
                     order.is_urgent  
                     order.tag  
                     order.coupon_code  
                     order.currency_code  
                     order.is_free_of_charge  
                     order.status_name  

Must be contained within

                     item.id  
                     item.sale_vat_rate  
                     item.external_ref  
                     item.ref  
                     item.order_id  
                     item.sku  
                     item.mapped_sku  
                     item.description  
                     item.colour  
                     item.size  
                     item.quantity  
                     item.type  
                     item.print_job_id  
                     item.print_job_promise_ref  
                     item.external_url  
                     item.external_thumbnail_url  
                     item.status  
                     item.print_on_demand_ref  
                     item.plain_stock_item_ref  
                     item.license  
                     item.license_percentage  
                     item.unit_sale_price  
                     item.unit_sale_price_inc_tax  
                     item.unit_cost_price  
                     item.shipping_price  
                     item.shipping_price_inc_tax  
                     item.bundle_ref  
                     item.textual_product_id  
                     item.product_variant_id  
                     item.quantity_batched  
                     item.quantity_dispatched  
                     item.stock_request_id  
                     item.artwork_barcode  
                     item.status_name  
                  

Must be contained within which itself must be contained in

                  
                     personalisation.name
                     personalisation.value
                     personalisation.allow_input 

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