Product Integration: eBay
Ebay Integration Help
Our Platform integrates seamlessly with your Ebay account to allow the sending of your products to the Ebay account connected via the category structure of your available products.
The product Integration can ONLY be set once the eBay Sales Channel Integration has been set and all products are fully configured.
The point of this product integrations is that if your products were listed in a specific way for Ebay the integrations can be set to map the product data to the correct categories and that is done by setting the Product Integration.
Products must be set in a specific way for this integration to connect, these options have been detailed in the following article - Click Here
For more information on some FAQs relating to product setup with the eBay product integration, click here
Once the Products are set to work, to setup the eBay integration, you must add your "App ID", "Dev ID", "Cert ID" and "Redirect URL Name" which they need to enter into the integration setup page.
Once this information has been provided you must click the "Get OAuth User Access Token" option. Clicking this will take users to their eBay Account Log in page. Users must then enter their eBay login details.
Once logged into the eBay account users can then input the following unto the integration set up window.
- User Access Token
- User Access Token Expiry
- Refresh Token
- Refresh Token Expiry
Once all of the above has been followed, you can click save and the eBay product integration will be enabled. The eBay Product integration requires some specific Business Police Profile IDs and this part of the article will explain what to add, and where to get this information from the users eBay account. These have been listed below.
- Within the Configuration page, select your Market (site ID) country from the available list.
- The Seller Location should also be filled in, this location should be find within a users eBay Seller Account.
- Users should then enter their Payment Profile ID, Return Profile ID, Shipping Profile ID and Currency which should all match what is set within their eBay seller account. Without matching what in the seller account this will not work.
- To locate these settings, head to My eBay > Account >Selling and select Business Policies. The relevant policies will be seen and users should copy and past the ID numbers into the integration.
The eBay Integration required a Category Map which needs to map the Category Name to the appropriate eBay category ID. The category map determines which category the Products are pushed to on eBay.
Please note, products can only be pushed to one category in eBay.
The format of the mapping should be set like the following example - "Catalog Product Category Name": "EBAY CATEGORY ID".
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