Shipper Integration: Royal Mail Rest V3
Royal Mail Rest V3 Integration Help
Our Platform integrates seamlessly with your Royal Mail to allow the booking in of shipments, the printing of labels and the passing of tracking references.
You must select the client in the Shipping Service Strategy field. This is not required and is only used when the STANDARD options below do not fulfil the client needs, where this is the case a custom strategy can be made at an additional development cost.
A shipment strategy can also be selected from the Shipment Strategy drop down. If nothing is selected, the default Combined Strategy is used.
The dimensions strategy field can be left blank to use the default dimensions. If the customer requires specific shipment dimensions, please obtain the dimensions for their shipments and contact the support team to configure this.
If you have a Royal Mail account all you need to do is add your API Username, API Password & Posting Location and ensure the "Is Enabled" tickbox is checked.
You can also set multiple options that you can enable once you have connected with Royal Mail and these are the following include the following - Consolidate Labels, Shipment strategy (with the options for Manual Override, Individual Parcels, Combined Parcels and Bundled Parcels), Dimensions Strategy, Posting Location, Shipping Service Strategy, Pre Registration Type and Number.
To trigger the Royal Mail API integration, the Shipping Carrier on the order must be set to Royal Mail
The Shipping Method should also be set to an appropriate value to trigger the appropriate Royal Mail service for the client. Please see some of the current shipping method / service code mappings below:
The enhancements are TrackingNotifications, LocalCollect, SafePlace, ConsequentialLoss, RecordedSignedFor and SaturdayGuaranteed. Please refer to the Royal Mail documentation for clarifications for each of these and the respective service code and the format code.
NB: The Service Code, Format Code and Enhancement Types are provided by the integration using the shipping method specified in the order.
The weight in Grams and the RRP price on the product must be set. Also note that when setting the price, the quantity should be set to 1.
The currency field on the company the integration is enabled on must also be set.
A service strategy named 'Standard Weight' is now available. The strategy uses the same services as the 'Standard' service strategy and determines the format of the service (Letter, Large Letter or Parcel) based on the combined weight of the order. The weight breaks are listed below.
- Weight under 25g is for Letter.
- Weight between 25g and 600g is for Large Letter.
- Weight greater than 600g for Parcel.
When using the shipping mapping rules on the system with weight ranges, the 'Standard' service strategy should be used to avoid conflict with the weight ranges in the Standard Weight service strategy.
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